Job Listings

The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position. 

The Ramp Service Agent- Air Freight works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. 

The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position.

The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position. 

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Reservations Sales Agent (RSA) is responsible for assisting guests with information regarding fares, flight schedules, routings and policies at Alaska Airlines (AS), Hawaiian Airlines (HA), Horizon Air (QX), Sky West (OO) and our Alliance partners. As a member of the reservations team, this individual contributor role verifies availability of space, confirms reservations and makes appropriate changes to reservations and tickets. This is a work at home, union represented position.

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Reservations Sales Agent (RSA) is responsible for assisting guests with information regarding fares, flight schedules, routings and policies at Alaska Airlines (AS), Hawaiian Airlines (HA), Horizon Air (QX), Sky West (OO) and our Alliance partners. As a member of the reservations team, this individual contributor role verifies availability of space, confirms reservations and makes appropriate changes to reservations and tickets. This is a work at home, union represented position.

The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. 

The Supervisor Station Operations oversees the execution of timeline and regulatory compliance at departure gates for Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, the Supervisor Station Operations leads and establishes priorities for Customer Service Agents (CSAs) and Ramp Service Agents (RSAs) or Vendor employees based in station, if applicable. This role assists with customer relations to ensure passenger service standards are maintained or exceeded. 

The Stores Agent is responsible for processing orders and parts at Alaska Airlines (AS). As a member of the Stores team, this individual contributor role requisitions, receives, ships, warehouses, stores, disperses and records parts, equipment and supplies. This is a union represented position.

This role is responsible for executing on the strategy for cargo ground operations through management of workforce initiatives at Alaska Airlines (AS).  As a people leader, the Manager Cargo Ground Operations leads and establishes priorities for the team to increase warehouse efficiencies, analyze areas of opportunity, remove obstacles, and drive results through data that ensures quality, compliance and successful flow of cargo while maintaining a safe, accurate and reliable operation.     

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Resource Planning Principal is a lead subject matter expert in ground operations resource planning at Alaska Airlines. As an individual contributor, this role defines tactical and long-term resourcing strategy for supported workgroups, including labor model development, assumption research and analysis, financial performance and productivity, and developing processes and infrastructure to further connect the full cycle of resource management (planning, administration, day-of-operations) into a synchronized, data-driven workflow. 

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Managing Director of Inflight Training Services sets the long-term strategy and execution of the division, and oversees the regulatory, and financial performance of Inflight training and Inflight policy and procedures at Alaska Airlines.  As a people leader, this role establishes strategic goals and direction for a team of leaders to execute strategic initiatives, programs, and projects to support division or corporate objectives and labor strategy. 

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Passenger Service Agent is responsible for assisting guests with travel needs by responding to guest inquiries and resolving complaints, and performing various tasks in baggage, ticketing, check-in and boarding flights. This is a union represented position. 

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. 

The SCM, Manager, is a subject matter expert in all phases of strategic sourcing projects and supplier performance activities for Alaska Air Group. As an individual contributor this role, defines the long-term strategy for supply chain management and exercises considerable latitude and initiative to make decisions in project assessment, strategy development, supplier evaluation, and negotiation of terms to meet quality, cost, and performance targets. The position is responsible for developing and overseeing relationships with internal customers and vendors to ensure company and divisional objectives are met. This Manager is a key stakeholder and decision-maker for all sourcing projects and supplier performance management for the Alaska Air Group fleets.

The Maintenance Stores Clerk is responsible for processing orders, maintaining the stockroom and providing the proper care and storage of aircraft parts and tooling.

The Principal Technical Accountant is the subject matter expert in technical accounting and financial reporting at Alaska Airlines, with a special emphasis in executing accounting for complex financial areas. As an individual contributor, this role defines long-term complex posture for technical accounting and exercises initiative and considerable latitude in owning the preparation, maintenance, and improvement for lease accounting at Alaska.

The Director, Culture and Belonging sets the long-term strategy for creating a culture of belonging where employees feel safe, cared for and empowered to serve the breadth of our customer base. As a people leader, this role establishes strategic goals and direction for a team of culture, accessibility, and engagement specialists, and is responsible for supporting the conditions needed for engaged and empowered employees across the employee lifecycle. This role provides direction, governance, tools and resources to drive our commitment and results that support recruiting, developing and retaining a high-performing workforce. 

The Engineering Specialist focuses on providing all Maintenance & Engineering (M&E) personnel with necessary information and instructions to perform their duties and responsibilities with a high degree of safety at Alaska Airlines (AS).

The Senior IT Sarbanes-Oxley (SOX) Analyst is a subject matter expert in IT internal controls over financial reporting and leads the Controller department’s verification of IT SOX compliance annually for all of Alaska Air Group. As an individual contributor, this role exercises considerable judgement in leading testing of IT SOX controls on behalf of the Controller department, coordinates with the Company’s internal and external auditors, and reports on overall IT SOX status to key stakeholders within the business.

The Senior Sarbanes-Oxley (SOX) Analyst is a subject matter expert in internal controls over financial reporting and leads the Controller department’s verification of SOX compliance annually for all of Alaska Air Group. As an individual contributor, this role exercises considerable judgement in leading the testing of SOX controls on behalf of the Controller department, coordinates with the Company’s internal and external auditors, and reports on overall SOX status to key stakeholders within the business.

The Manager Financial Systems plays a key role in developing strategic priorities and ensuring tactical execution of finance-related technology tools used by Alaska Air Group (AAG). As a people leader, this position leads and establishes priorities that support financial systems including revenue, fuel, treasury, tax, materials, financial reconciliation and reporting, and multiple internal and external interfaces. This role serves as the subject matter expert in financial system best practices and effectively communicates these insights to stakeholders.