Job Listings

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

Alaska Airlines is seeking a Flight Simulator Engineer to join the team to provide support and expertise in Flight Simulator Training Devices (FSTDs).  This role supports the FSTDs, allowing Alaska Airlines to meet its current and future training objectives, and ensures their availability by applying engineering, experience, logic, reasoning, and ingenuity in a systematic effort to bring closure to complex technical issues. - The Simulator Engineer (P2): is responsible for 24/7 Flight Simulator Training Device (FSTD) engineering coverage and resolves complex FSTD discrepancies through troubleshooting and repair utilizing fault-finding techniques. As an individual contributor, this role supports engineering activities for the FSTDs, allowing Alaska Airlines to meet its current and future training objectives. - The Senior Flight Simulator Engineer (P3):  is the subject matter expert in Flight Simulator Training Devices (FSTDs).  As an individual contributor, this role ensures their availability by applying engineering, experience, logic, reasoning, and ingenuity in a systematic effort to bring closure to complex technical issues.  This Engineer also exercises considerable latitude and evaluates major updates to enhance and develop department technical infrastructure and capability and to overcome obsolescence issues.

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Director, Long Range Network Strategy sets the long-term strategy for Alaska Air Group’s network. This leadership role is of vital importance to the long-term viability of the company as it establishes the strategic focus of the company’s network. This work includes planning future growth, identifying and developing new routes, and partnering with the fleet team to determine the optimal aircraft mix.

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position.

The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position.

The Flight Operations Regulatory Compliance Program Manager is a subject matter expert in the safety systems, regulations, processes, and protocols that ensure compliance with all applicable regulations and safety of flight at Horizon Air. This role is responsible for investigations of non-compliance and the creation of corrective actions, preventative plans and tracking to reduce further occurrences. As an individual contributor, this role collaborates with process owners to establish policy and procedure in response to incidents, and exercises considerable judgement to make decisions to assess safety and compliance risks, manage and oversee regulatory compliance programs such as the Jumpseat Access Control System program, internal and external audits, etc.

The Director Crew Planning & Resources sets the long-term strategy and oversees the financial performance and execution of crew staffing on the crew bid and administration of crew hotels and transportation at Alaska Air. As a people leader, this role establishes strategic goals and direction for leaders that are responsible for balancing costs, productivity, crew preference, operational reliability, and staffing constraints as well as sourcing, evaluation, and selection process for hotel accommodations of crew members.

The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. 

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Principal Cybersecurity Governance Manager, Project Management is responsible for project management within the Cybersecurity team. As an individual contributor, this role defines long-term strategy for cybersecurity project management and is responsible for overseeing multiple complex and technically critical projects. This individual is also responsible for developing reporting, dashboards and metrics for cybersecurity projects and driving efficiencies to improve project management and project visibility across the Cybersecurity team.

The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position. 

The Director, Enterprise PMO Portfolio oversees and drives the execution and successful delivery of a portfolio of strategic and complex projects in the organization (business streams; Operations, Commercial, Airport/Guest). As a people leader, this role establishes strategic goals and direction, and collaborates with senior executives and stakeholders to ensure alignment of the portfolio and individual project objectives with the business strategy and vision. The Director, EPMO Portfolio will also manage the project governance, risk, quality, resource allocation, and value delivery of the portfolio, as well as lead a team of project managers to execute various projects, programs, and initiatives.

The Director of Maintenance Control, Planning and On Call Maintenance sets the long-term strategy, oversees the financial performance, and ensures safe maintenance operations and compliance with all company, Federal Aviation Administration (FAA), and governmental safety rules and regulations. As a people leader, this role establishes strategic goals and direction for the team to ensure high standards of performance are maintained in the areas of safety, compliance, quality, and cost.

The Strategic Analytics Manager role is the sole process expert in all sales data administration, including preparation of reports, charts, statistics, and related presentations to support the indirect sales channel for the department. As an individual contributor, this role defines long-term strategy for the sales team by managing analytics that support the sales organization across the US., including our alliance partnerships.  Through the development and ongoing support of our corporate contract ROI model and all data analytic sources, the Strategic Analytics Manager will focus on cost of sale, return on investment, share gap analytics and O&D analysis.

The Manager, Employee Relations is responsible for executing all Employee Relations activities in support at Alaska Airlines. As a people leader, the Manager, Employee Relations: sets priorities for the team, provides coaching regarding situational judgement, gives advisement, and consults with the business during the investigative process. This role will report to the Director of Employee Relations, Mediation, and Investigations and will work closely with the HR Business Partners, Legal, Labor, Compliance, DEI, and other groups to promote equity, company values, and accountability in the workplace and to respond timely, appropriately, and fairly to employee concerns.

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position.

The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. 

The Director of Design sets the long-term strategy and oversees the performance of the guest digital experience at Alaska Airlines. As a Creative Director, this role establishes the strategic vision and experience goals for the design practice, and partners closely with counterparts in product management and technology to deliver remarkable user experiences.