Job Listings

The Passenger Service Agent is responsible for assisting guests with travel needs by responding to guest inquiries and resolving complaints, and performing various tasks in baggage, ticketing, check-in and boarding flights. 

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position. 

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Pricing Analyst works on a fast-paced team whose responsibilities include analyzing changes in market conditions such as capacity, competition, schedules and inventory. The pricing team makes decisions in the development, implementation and tracking of appropriate pricing strategies, and provides recommendations to generate revenue and push the business forward.

The Revenue Management Analyst works on a fast-paced team whose responsibilities include demand forecasting, revenue optimization, and analyzing changes in market conditions such as capacity, competition, schedules and fares. The Revenue Management team makes decisions in the development, implementation, and tracking of appropriate inventory allocation strategies and provide recommendations to generate revenue and push the business forward.

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. 

The Manager, Loyalty Inflight Engagement leads the employee engagement strategy for Atmos Rewards co-brand credit card products, driving strategy, operations, and marketing to deepen engagement among employees, with a primary focus on the inflight team.   This role is responsible for developing and executing strategies that empower flight attendants and other employees to confidently represent the Atmos Rewards Visa Card program. Key responsibilities include managing field marketing initiatives, overseeing training and communication programs, and partnering closely with internal teams (Loyalty, Inflight, Airport Operations, Lounge) and external stakeholders (Bank of America, activation vendors) to deliver...

The Financial Analyst I solves finance solutions which ensure timely and accurate preparation and record keeping of debt, lease, and credit facility activities for Alaska Air, Horizon Air and Hawaiian Airlines. As an individual contributor, this role focuses on the day-to-day oversight of payments, reporting, and accounting related to the company’s debt and lease portfolios, as well as supporting other technical analyses across a wide variety of finance, fleet, and treasury-related subjects and projects.   The Financial Analyst II is responsible for developing solutions to treasury and finance processes at Alaska Airlines and Horizon Air. As an individual contributor, this role makes recommendations...

The Network Scheduling Analyst works on a fast-paced team whose responsibilities include developing solutions to schedule planning and analysis activities at Alaska Airlines, Hawaiian Airlines, and Horizon Air. The Network Scheduling team makes decisions in the development, implementation, and tracking of future flights.

This role is responsible for owning the operation during their shift and executing on strategy to ensure a superior level of customer service that will delight our guests at Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, the Duty Manager of Station Operations, leads and establishes priorities for the team to deliver a remarkable guest experience, and uphold the utmost safety standards.

The Retail Operations Specialist supports the operations of the company store and provides outstanding customer service to Alaska Air Group’s internal and external customers. As an individual contributor, this role helps support company store promotion initiatives, product development, and inventory management.

The Manager NDC Program Manager is responsible for executing on the 6-12 month strategy to grow our global New Distribution Capabilities (NDC) and partnerships to drive market share growth Alaska Airlines. They will lead the NDC Product Team and the execution of the NDC roadmap aiming to achieve the product vision and to improve customers’ booking experience, product capabilities, and increase revenues.

The Fuel Controller serves as the sole subject matter expert for fuel-related financial and analytical operations at Alaska Airlines. This individual contributor position establishes the long-term strategy for managing the fuel financial framework for Alaska Air Group and is responsible for significant independent judgment and initiative in overseeing daily fuel financial functions, including forecasting, budgeting, invoicing, reporting, and fuel inventory planning. Additionally, the Fuel Controller will play an integral role in assessing and developing the company’s Sustainable Aviation Fuel (SAF) strategy.

The Senior Technical Training Instructor is responsible for delivery and instruction of timely and effective training solutions that support both Alaska Airlines (AS) and/or Hawaiian Airlines (HA) aircraft maintenance qualifications. As an individual contributor, this role makes recommendations for continuous improvement of all Technical Training products and services.

The Director, HR Business Partners inspires and leads a strategic business partner team, including programs, and scalable processes to support Alaska Airlines’ high-performance culture. This senior leader forges strong relationships with executive leadership in all divisions by listening, understanding needs, defining shared objectives, proactively consulting, and collaborating to meet organizational goals. They leads the strategy for the Business Partner team’s development and serves as leader and key subject matter expert on high-impact HR initiatives. This role executes strategy and sustainable processes to advance employee engagement and talent development.

The Senior Tax Accountant is a subject matter expert in federal and state income taxes at Alaska Airlines, Hawaiian and Horizon Air. This role exercises considerable judgment in projects associated with the preparation and maintenance of direct tax records.

The Manager, Financial Planning & Analysis performs a wide range of financial and analytical work supporting Alaska Air Group (AAG) and Hawaiian Airlines. As one of the leaders in Divisional FP&A, this role will be responsible for finding opportunities for the company to reduce costs and drive growth. The FP&A Manager with specific divisions will be expected to drive operating and capital expense discipline and value-added analysis.

The Principal Solutions Architect is a sole subject matter expert in data architecture, engineering best practices, and the Data Services technology stack. As an individual contributor, this role defines long-term strategy for the ITS Data Services Team to develop and maintain the Enterprise Data Platform. This highly autonomous, strategic role will exercise considerable latitude and initiative to shape data solution strategies, resolve technical and governance challenges, and drive innovation across the data ecosystem.

The Director, Supply Chain Management, Operations provides project oversight for all major contracting activities for Operational divisions to ensure assignment of appropriate supply chain personnel to manage sourcing and vendor selection, negotiations, pricing, contract terms, warranties, and vendor management. This leadership role directs supply chain management activities for Alaska Air Group (AAG) and its subsidiaries. This role leads a team and develops a supply chain approach specific to each negotiation.

This role is responsible for Alaska’s Cloud and Platform Engineering operations that support Alaska Air Group.  The candidate will be part of a Cloud Center of Excellence consisting of several specialized areas that provide technical guidance and leadership in multiple cloud environments to ensure best practices in cloud architecture, deployments, and operations are followed.  This includes executing Alaska’s Cloud strategy implementing architectural designs and best practices, defining cloud standards and implementing governance controls. As a people leader, this role must also be able to promote cross-departmental collaboration and take lead in driving process and systems improvements, with a focus on operational stability and cloud...