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The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.
The Manager, Business Intelligence Developer, is responsible for executing on strategy for Commercial data at Alaska Airlines and Horizon Air. As a people leader, the Manager, Business Intelligence Developer leads and establishes priorities for the team and partners with technical roles and senior leadership to solve commercial challenges.
The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position.
The Ramp Service Agent- Air Freight works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position.
The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position.
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.
The International Development Director is the sole subject matter expert and thought leader in driving Alaska Air Group’s (AAG) global growth with a focus on delivering successful commercial outcomes. This high-visibility, cross-functional role is responsible for leading a diverse set of market development activities. As an individual contributor, this role reports to the division Vice President and as a key member of the loyalty, partnerships, international, and sales team, this matrixed position has considerable latitude and autonomy to deliver commercial outcomes.
The Crew Pay Analyst I role is responsible for accurate processing of pay for Pilots or Flight Attendants in compliance with the collective bargaining agreement (CBA) and the department’s standard operating procedures at Alaska Airlines and Horizon Air. As an individual contributor, this role focuses on accurate processing of pay for our crew members and work with crew members on issues related to pay.
The Crew Planning Systems Manager is the sole subject matter expert in all Crew Planning processes, systems, procedures, and applications, assuring that safety, compliance, and customer service are optimized at Alaska Air Group (AAG). As an individual contributor, this role defines long-term strategy for the implementation of policies and procedures to support the administration and maintenance of crew planning software with a focus on PBS for inflight planning and pilot planning departments as well as other products such as JCP and SRBS.
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.