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The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas.
The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position.
As a working leader of the Passenger Service group, the Team Captain will assume the responsibility and accountability of the team while leading, directing, motivating, evaluating and approving the work of the Passenger Service Agents.
As a working leader of the Ground Service group, the Team Captain will assume the responsibility and accountability of the team while leading, directing, motivating, evaluating and approving the work of the Ground Service Agents.
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
As a flight attendant, creating inflight experiences can make for a fun, challenging and rewarding career. If you can manage a flexible schedule, commit to upholding our high customer service standards, and create remarkable moments that people will remember, we want to hear from you.
As the face of Alaska Airlines, you always put safety first and take action to support the safety and security of others. You seek to understand, anticipate needs, and always strive to set up your coworkers for success. You provide genuine and caring service while creating personal connections through a positive, approachable manner with our guests and fellow employees. You take initiative and...
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
The Principal Flight Operations Engineer is the sole subject matter expert for all engineering related activities for flight operations. As an individual contributor, this role defines long-term strategy for operational improvements and cost savings for the E175 fleet. This includes research, analysis, and calculation to determine the viability of initiatives focused on improving fleet performance, fuel savings, route structures, operational efficiencies, operational capacities, and limits. This role exercises considerable latitude and initiative that creates solutions to meet objectives and ensure safety and compliance.
The Stores Agent is responsible for processing orders and parts at Alaska Airlines (AS). As a member of the Stores team, this individual contributor role requisitions, receives, ships, warehouses, stores, disperses and records parts, equipment and supplies. This is a union represented position.
The Director of Loyalty Program Management leads the teams responsible for delivering Air Group’s award-winning Mileage Plan program experience. This senior leader role is responsible for overseeing loyalty platform economics, systems, and strategic implementation. As a people leader, this position leads a diverse cross-functional team and is expected to exercise considerable autonomy and initiative. An analytical disposition, strong outcome orientation, and a bias-for-action are a must.
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.
The Principal Software Engineer is the lead subject matter expert in full-stack software engineering and digital experience. As an individual contributor, this role defines long-term strategy for our agile development teams, develops and supports our products top-to-bottom, and ships software on a regular basis (anywhere from daily to every two weeks). This role exercises considerable latitude and initiative to solve problems and influence the way our teams build great products with quality.
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Loyalty Growth Manager – Credit Cards is a subject matter expert in driving revenue by developing and implementing strategies to acquire new Alaska Airlines Visa cardholders in the U.S. As an individual contributor, this role exercises considerable judgment to make decisions in driving cardholder acquisition through employee channels, and partnering cross-functionally with Bank of America, Visa, internal groups, and external agencies.
The Senior Tech Auditor is a subject matter expert in conducting technology audits, identifying process and control gaps, and ensuring compliance with policies and standard practices. This role will support and exercise considerable judgment to make decisions in the technology audit function by performing detailed audit work and providing recommendations for process improvements.
The Senior Auditor, Audit Programs is a subject matter expert in audit risk assessment and control identification at Alaska and Horizon. As an individual contributor, this role exercises considerable judgement to provide an independent and objective assessment of internal controls governing business, operational, and safety processes for Alaska Air Group (AAG) and its subsidiaries.
Alaska Air Group is seeking a Paralegal to join the Legal team. This individual will provide legal and administrative support to the Commercial Legal team for Alaska Air Group (AAG). The role will assist with a wide range of transactions and other commercial matters, with a focus on supporting the aircraft fleet.
The HR Initiatives Program Manager is responsible for owning the vision and long-term roadmap for the People Team as well as the successful execution of the largest and highest priority People Team initiatives. As an individual contributor, this role uses considerable judgement to define strategy and follow through on road mapping, resourcing, planning and execution of the most complex and transformative People Team efforts., such as integration with Hawaiian Airlines and the replacement of PeopleSoft HCM.
The MD, Financial Accounting & Reporting sets the long-term strategy and oversees the financial performance of Alaska’s accounting and reporting functions, including financial accounting, financial reporting, SOX program administration, Mexico finance, and loyalty and partnership finance team. As a people leader, this role establishes strategic goals and direction for a team of leaders that provides accurate, timely and insightful financial information and solutions. As a senior leader in the finance organization, the MD, Financial Accounting & Reporting facilitates and drives optimal decision making, performance, and prioritization across the organization.
The Manager, Audit Programs leads and is responsible for executing on strategy for all audit phases for teams ranging from one to three audit professionals. As a people leader, the Manager, Audit Programs, leads and establishes priorities for the team to audit process risks, monitor emerging risks, and maintain rigorous standards of audit methodology. This position manages audit activities for Alaska Air Group (AAG) and its subsidiaries.
The Manager of Technology Audit will provide leadership and coordination for the internal audit function within the company's technology environment. This role is responsible for executing the strategy for technology audits and special projects, ensuring compliance with policies and standard practices, and maintaining the integrity of information systems at Alaska Air Group (AAG). As a people leader, the Manager of Technology Audit leads and establishes priorities for the team to execute on technology.
The Senior Tax Accountant is a subject matter expert in federal and state income taxes at Alaska Airlines and Horizon Air. This role exercises considerable judgment in projects associated with the preparation and maintenance of direct tax records.
Scope & Complexity
As an individual contributor, the Senior Tax Accountant makes decisions in direct federal and state income tax areas.