Supervisor AOG

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

The AOG Supervisor oversees the execution of sourcing, procurement and logistics of operational critical aircraft materials supporting emergent operational needs at Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, this role leads a team and uses considerable judgment to make decisions and establish priorities in collaboration with Maintenance Control, Material Control and Engineering stakeholders to assign tasks and create strategies to reduce AOG event(s), provide recommendations to address logistical process improvements and mentors team members.

• Manages and evaluates the performance of the 24/7 AOG Sourcing Specialist against measurable performance goals with emphasis on executing proper internal controls.
• Provide daily operational guidance to staff and ensure training and compliance with policies and procedures.
• Execute on strategy established for the team.
• Applies deep knowledge in AOG material requirements to make recommendations to reduce future AOG event(s)
• Develop and implement process, procedures, and best practices to improve material requirement support.
• Mentor and train AOG specialists on the team.
• Analyze material shortages and manages replenishment activities with Material and Repairs Control to support sourcing and delivering quality materials that best support the operational schedule, with each decision considering location, availability, cost, and speed of execution with overall financial performance as a factor.
• With minimal direction from leadership, exercise considerable judgement to make decisions in non-stock materials required for deferred maintenance.
• Guide AOG Response Specialists with sourcing, procurement and logistics when necessary.
• Maintains safe and healthy work environment by complying with Safety Management System (SMS) and Company policies and procedures as well as Federal Regulations
• Contribute to the development of tools and processes which make our team and vendors more efficient.

Required

• 3 years of experience in material support department (e.g., stores, repairs, purchasing, material control, or maintenance), preferably in an airline or third-party maintenance vendor operation or related area.
• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
• Excellent interpersonal and communication (e.g., verbal, written, and listening) skills.
• Detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• Comfortable interfacing with all levels within the Maintenance & Engineering organization.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

·       Leadership or supervisory experience. 

·       Experience in procurement and logistics.

·       Knowledge relating to the transportation of aircraft materials.

·       Illustrated Parts Catalogue (IPC) proficiency and other related aircraft manuals.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.