Reliability Engineer

Our M&E team has earned the FAA’s prestigious Diamond Award for almost 20 consecutive years -- the only major carrier to receive the award for as many years, and the most of any airline. From our parts warehouse to the maintenance hangar, our Ready, SAFE, Go mindset prioritizes safety in all that we do -- for our guests and coworkers. If you share our values to safety and excellence, we want to hear from you.  

The Reliability Engineer ensures compliance with Alaska Airlines and Federal Aviation Administration (FAA) requirements and is a key member and contributor to the success of the Maintenance & Engineering (M&E) division. As part of the Engineering department, this role works with a team of engineers to leverage data and analysis to continuously monitor the mechanical performance of the Boeing and Airbus fleets.   

In the Associate Level: 

• Applies engineering principles in developing technical solutions to complex reliability issues that affects Alaska Airlines operational performance. 
• Develops the necessary engineering to maintain compliance with airworthiness directives, changes to Federal Aviation Regulations (FAR), and original equipment manufacturer (OEM) service bulletins. 
• Coordinates with the responsible groups in the M&E Division to develop and implement program efficiencies and simplifications into daily processes, fostering a culture of continuous improvement. 
• Recommends effective and efficient improvements to Alaska’s scheduled maintenance programs. 
• Provides engineering assistance consisting of technical data, processes, and procedures necessary to maintain continued airworthiness of the aircraft. 
• Monitors auditing function of aircraft reliability data to ensure accuracy and consistency of program inputs. 
• Coordinates and distributes routine reports to support the Reliability Analysis Program (RAP) and regulatory requirements, along with ad-hoc reports to support internal customer needs. 
• Supports existing departmental reporting and analysis tools (Databricks, FileMaker Pro, Tableau, Hyperion Studio) and assists in the development of new and innovative solutions. 
• Stays abreast of aircraft technical developments that could affect the reliability of Alaska’s aircraft, equipment and programs. 
• Interface with OEMs and industry peers to seek engineering solutions to fleet reliability issues. 
• Follows established work process policies and procedures defined in Safety Management System (SMS), Extended-Range Operations with Two-Engine Aircraft (ETOPS), General Procedures Manual (GPM), and Reliability Analysis Program (RAP) manuals. 
• Performs other duties as assigned.  

In the Intermediate Level: 

• Performs all duties listed in the Associate Level. 
• Demonstrates strong presentation skills by leading weekly and monthly Reliability meetings with participants at the MD and VP level. 
• Acts as a subject matter expert on aircraft system reliability issues and helps share this knowledge by mentoring other team members. 
• Demonstrate continuous improvement by refining and enhancing our tools, processes and procedures. 
• Manage large intra-divisional projects. 

Required at Associate Level 

• A Bachelor of Science degree, with a focus in Engineering, Data Science, Aerospace, or Computer Science or related area, or two years of relevant training/experience in lieu of this degree.  

Required at Intermediate Level 

• A Bachelor of Science degree, with a focus in Engineering, Data Science, Aerospace, or Computer Science or related area, or two years of relevant training/experience in lieu of this degree. 
• A minimum of 2 years of experience at an airline operator, aerospace company, or related experience. 
• Strong command of Reliability Engineering and statistical analysis concepts. 

Required at all Levels 

• Effective communication skills (verbal and written) and ability to professionally lead meetings. 
• Detail oriented and highly organized, with ability to prioritize, multi-task, and work independently with limited guidance in a fast-paced environment. 
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Outlook). 
• High school diploma or equivalent. 
• Minimum age of 18. 
• Must be authorized to work in the U.S.  

Preferred 

• Experience with modern data analysis and reporting tools (Tableau, Alteryx, Toad, Hyperion Studio). 
• Experience training and utilizing AI models to streamline and improve routine data processing (Databricks). 
• SQL proficiency and/or familiarity with at least one modern programming language. 
• Lean, Six Sigma, or continuous improvement training and/or certification. 
• Engineering knowledge of aircraft design (structures, systems, avionics, powerplant, interiors). 
• FAA Airframe and Powerplant certification. 

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Seattle -

Associate: $80,200 - $108,000

Engineer: $93,050 - $139,600

Honolulu -

Associate: $70,150 - $98,200

Engineer: $84,600 - $126,900

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.