Director Revenue Systems & Planning

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

The Director, Revenue Planning provides long-term strategy and leadership to a team responsible for the systems that define and implement Alaska Air Group’s pricing and inventory decisions, for both coupon revenue (75% of the company’s total) and multiple streams of ancillary revenue. This highly-leveraged role establishes strategic goals and direction for a team of individual contributors to continually evolve and improve the capabilities of the systems and tools used within the revenue management organization. The Director, RM also closely collaborates with other senior leaders at the company and at its vendors, overseeing multi-year projects from RFP to implementation, pushing the company towards achieving its long-term revenue objectives.

• Sets the long-term strategies and objectives for technology systems in Alaska Air Group’s Revenue Management portfolio. Defines the goals, milestones, and requirements for major projects in the Revenue Management space.
• Leads team responsible for ensuring the health and performance of current Revenue Management systems and processes remains strong. Establishes the priorities for direct reports to deploy and evolve tools in multiple domains (e.g. Dynamic Pricing, Revenue Integrity, Revenue Management Systems), with the objective of producing continuous improvement in revenue production.
• Works cross-functionally with leaders in IT Services, Enterprise Project Management, eCommerce, Finance, Accounting, Change Management, external vendors, and other stakeholders to secure and prioritize resources for major revenue driving initiatives - such as moving towards a single Revenue Management System, enabling Dynamic Pricing, or transitioning to Network Inventory Controls – ensuring that they are delivered on-time, do not disrupt guest or employee interactions with internal tools, and produce the required returns.
• Designs and implements innovative solutions to create and adjust Alaska Air Group’s ongoing revenue forecasts and budgets. Collaborates with Commercial Analytics team to publish results at various grains in enterprise-wide reporting. Works with Data Science team and other subject matter experts to continually improve forecast accuracy.
• Oversees testing and measurement practices withing Pricing & Revenue Management teams to ensure robust results using advanced statistical and analytical practices; collaborates with other teams in Finance, Commercial Analytics, and Data Science to optimize the measurement of various department tactics and owns the reporting of initiative valuations.
• Prepares and presents business cases to key stakeholders and executive leadership that influence strategy, tactical objectives, and business results across the company.
• Develops people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines.
• Shapes culture of the team through action, presence, and reinforcement of behaviors.
• Serves as the voice of Alaska Air Group at industry forums with a strong and clear future vision and evaluates / adopts technology to enhance Alaska Airlines and Horizon Air’s competitive advantage.
• Develops scientific thinking within the RM team to ensure coverage and succession in technology advancements and initiatives.

Required

• 8 years of experience in airline pricing, revenue management, forecasting, analytics, reporting or related area.
• 5 years of leadership experience, with at least 2 of those years directly leading people.
• Bachelor’s degree with a focus in mathematics, finance, economics, or related field; or an additional two years of relevant training/experience in lieu of this degree.
• Demonstrated knowledge of statistical and analytical modeling.
• Accomplishments in conducting complex analysis and cross-divisional projects to deliver results.
• Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• Demonstrates excellent initiative, accountability, and project management skills.
• Goal-oriented, with a bias for action and the ability to manage multiple projects in a fast-paced environment.
• Ability to execute actions through effective and transparent communication and provide performance results and feedback to all levels of the organization.
• Ability to remain focused on results while prioritizing competing goals and interests.
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Advanced experience with database tools (e.g., SQL, Python, Databricks).
• Deep knowledge of airline fare filing, distribution, and demand forecasting technology & processes.
• Experience managing vendor relationships, including vendor selection.
• Demonstrated ability to interact with all levels of management cross-divisionally.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.  

The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don't typically hire at the top of the range. 

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air with high priority status 
• Select number of confirmed travel credits provided annually 
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 

(2) Ensure that employment decisions are based only on valid job requirements; and 

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.