Regional Compliance Manager, International

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

The Regional Compliance Manager, International is a subject matter expert in the Airport Operations & Customer Service (AOCS) compliance program for Alaska Airlines (AS) and/or Hawaiian Airlines (HA). As an individual contributor, this role exercises considerable judgment to make decisions in the development and implementation of action plans based on compliance and safety gaps identified.

• Acts as a subject matter expert in the AOCS compliance program for the assigned geographical region.
• With minimal direction from leadership, exercises considerable judgement to identify and make decisions based on compliance and safety gaps in the development and implementation of station action plans.
• Collaborates with and acts as a resource and subject matter expert for station leadership in identifying compliance/safety gaps, supporting a safe and compliant operation.
• Reviews station audit findings and assesses the accuracy of root cause(s) and the effectiveness, clarity, and sustainability of corrective actions.
• Applies expertise in developing corrective action plans in response to findings from internal evaluation programs and international aviation and transportation security authorities. Ensures that these plans are sufficiently robust, thoughtfully designed, operationally feasible, and completed within the required timeframes to support regulatory compliance and continuous safety improvement across global aviation operations.
• Leads cross-border compliance reviews with international aviation authorities, ensuring seamless integration of Alaska Airlines’ safety protocols in newly launched overseas stations.
• Partners with Quality Assurance to validate corrective action plans were implemented and are effective.
• Guides investigations of significant Ground Irregularity Reports (GIRs) and other incident reports.
• Manages projects to support successful completion of all required audits that station management is responsible for performing.
• Collaborates with and validates management understanding and accurate execution of audit requirements and procedures.
• Through participation in Divisional Analysis Group (DAG) and Safety Review Board (SRB) meetings, reviews and analyzes all available information to determine potential compliance risks and develop mitigation plans and programs.

• Willingness and ability to travel up to 75%, primarily to Japan, South Korea, Australia, and the South Pacific Islands.
• Bilingual communication skills preferred, with proficiency in Japanese and Korean.

Required

• 4 years station operations experience focused on airline safety and operating standards, customer service, ground handling, cargo, and security operations.
• A bachelor's degree, or an additional 2 years of relevant experience in lieu of degree.
• Thorough understanding of airline safety and operating standards, as well as customer service, ground handling, cargo, and security operations.
• Minimum 2 years of demonstrated experience leading oversight and corrective action planning for international stations, ensuring alignment with local aviation regulatory agencies.
• Proven ability to assess risk, develop responsive plans, and drive operational outcomes
• Professional work ethic with the ability to engage diverse workgroups directly and constructively
• Must meet airport security clearance requirements associated with access to restricted airside zones within the relevant airports.
• Willingness to travel up to 75%, including extensive international travel.
• Must possess a valid passport or national ID that meets country specific travel requirements.
• Flexibility to work non-traditional hours (evenings, weekends, holidays).
• High school diploma or equivalent.
• Minimum age of 18.
• Legally authorized to work in the US.

Preferred

• Working knowledge of Alaska Airlines System Regulations and applicable international regulatory policies and procedures.
• Experience conducting compliance audits and evaluations in international station environments.
• Familiarity with international aviation safety and security standards, including ICAO, TSA, and local civil aviation authorities.
• Proficiency in developing and implementing sustainable corrective action plans in response to international audit findings.
• Bilingual communication skills preferred in certain geographies; ability to engage effectively across global teams.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.  

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement  
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 

(2) Ensure that employment decisions are based only on valid job requirements; and 

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.