Managing Director Maintenance Operations

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

The Managing Director Maintenance Operations provides strategic and operational leadership for Line Maintenance, On-call Maintenance, and Maintenance Control at Alaska Airlines (AS). As a leader in the Maintenance & Engineering (M&E) division, this role ensures that high standards of performance are maintained in the areas of safety, compliance, cost, and quality.

This role also serves as Alaska’s Director of Maintenance in accordance with FAA CFR Part 119 and is responsible for the day-to-day operation of the Maintenance departments to ensure safe maintenance operations and compliance with all company, FAA and governmental safety rules and regulations, including the airworthiness of all Company aircraft released from maintenance.

• Establishes strategic goals and defines the direction of the Line Maintenance department to ensure safe maintenance operations and compliance with all company policies, Federal Aviation Administration (FAA), and governmental safety rules and regulations including the airworthiness of all Alaska aircraft released from maintenance.
• Serves as Alaska’s Director of Maintenance in accordance with FAA CFR Part 119.
• Communicates and administers corporate policies and goals to assigned personnel to ensure a continuing understanding of Alaska Airlines commitment to safe, compliant, and robust maintenance performance.
• Ensures compliance with all governing Federal, local, and AS regulations affecting operations at assigned stations.
• Oversees short-term and long-term strategy for Line Maintenance operational requirements and ensures compliance with all governing International, Federal, local, and AS regulations affecting operations at assigned station and outstations.
• Partners with others enterprise leaders to identify and overcome obstacles to meet established goals.
• Assures the prompt requisitioning and economical use of maintenance materials, equipment, and facilities required for efficient execution of required work.
• Provides capital budget requirements to the Vice President of Maintenance and Engineering.
• Develops the quality and capability of the Maintenance department management team.
• Influence across company and provides strategic recommendations to enterprise leaders.
• Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and functions.
• Influence company culture through action, presence, and reinforcement of behaviors.

Required

• A minimum of 10 years of aircraft maintenance experience.
• A minimum of 5 years of people leadership experience.
• Bachelor’s degree, or the willingness to attain a Bachelor’s degree within six years of start date.
• Meet requirements of 14 Code of Federal Regulations (CFR) 119.65 and 119.67 including, but not limited to:
  • Hold a mechanic certificate with airframe and powerplant ratings
  • Have 1 year of experience in a position responsible for returning airplanes to service
  • Have at least 1 year of experience in a supervisory capacity under either paragraph (c)(4)(i) or (c)(4)(ii) of this section maintaining the same category and class of airplane as the certificate holder uses
• Experience managing a unionized workforce.
• Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
• Demonstrated ability to influence change and initiate actions that have strategic impact and drive a high-performance culture.
• Proven change management skills and application of best practices to existing business problems.
• Ability to develop new ideas to improve safety, compliance, efficiency, and cost.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Airline operations experience.
• Proven ability to quickly understand complex operational processes, effectively scope assessments, and lead high energy, success-oriented teams.

• Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
• Strong cross-divisional team leader who drives excellence; develops, mentors, and coaches others, and can create excitement around a compelling vision in a collaborative, team-oriented fashion.
• Innovative, apolitical, resilient, fact-based, and creative solutions-focused mindset, with ability to thrive in a rapidly-changing, collaborative environment and to manage conflict.
• Exceptional integrity, with impeccable ethics in safety and compliance.

The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don't typically hire at the top of the range. 

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Unlimited confirmed travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air (flight processing fee may apply depending on the company being hired into and the airline being booked) 
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Equity grants
• Generous holiday and paid time off
• Lounge membership

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.