Inflight Training Specialist

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

The Inflight Training Specialist II is responsible for developing solutions to complex scheduling, curriculum, and compliance challenges within the Inflight training program at Horizon Air. As an individual contributor, this role makes recommendations to improve team processes related to training logistics, regulatory adherence, curriculum development, and records management.

• Take initiative to develop solutions to complex problems like optimizing training schedules, coordinating class logistics, and maintaining regulatory compliance across multiple training formats.
• Make recommendations on team processes related to training delivery, curriculum development, and records management to enhance efficiency and compliance.
• Apply industry methodologies and professional concepts in adult learning and regulatory training to support the development and delivery of inflight training programs.
• With limited direction from the Manager of Inflight Training, work independently to manage training schedules, coordinate logistics, and support instructor assignments in alignment with FAA and company standards.
• Exercise judgment to make decisions in training logistics and scheduling, including IOEs, recurrent training, return-to-work programs, and instructor assignments within established FAA and company standards.
• Apply deep knowledge in regulatory compliance to audit training records, courses, and personnel, ensuring accuracy and adherence to FAA requirements.
• Train and deliver curriculum modules in a professional, inclusive, and engaging manner, promoting a culture of belonging and operational excellence.
• Influence cross-functionally and partner with peers and leaders, and to support training initiatives, hiring events, and continuous improvement efforts.
• Provide feedback on performance to training staff and flight attendants through mentoring, coaching, and inflight observations.
• Participate in the Duty Officer program and fly as a working crew member as needed to maintain operational readiness and training credibility.

Required

• 2 years of experience in Inflight or airline operations, including at least 1 year in training delivery, facilitation, or supporting training development.
• Bachelor’s degree or an additional two years of relevant experience in lieu of a degree.
• Proficiency in learning management systems and Microsoft Office applications (Outlook, Word, Excel, PowerPoint); operational knowledge of Apple products (iPad, iPhone).
• Ability to complete Horizon Air’s initial training and IOE and remain qualified through recurrent training and hold FAA Flight Attendant Certificate.
• Operational flexibility, including the ability to work nights, weekends, holidays, and fly as a working crew member as needed.
• Possess a current passport with unlimited access into and out of the United States or obtain a current passport prior to the first day of class.
• Highly enthusiastic with exceptional facilitation, presentation, and listening skills.
• Ability to maintain authority and control in a dynamic learning environment.
• Team-oriented with strong relationship-building and communication skills.
• Self-starter with a proactive approach to solving unique or complex problems.
• Excellent organizational skills with the ability to multi-task and stay focused in a fast-paced environment.
• High school diploma or equivalent.
• Minimum age 21 and willing and able to serve alcohol.
• Authorization to work in the U.S. and enter/exit both the U.S. and Canada.

Preferred

• Inflight experience, preferably as a Flight Attendant.
• Knowledge of FAA and TSA regulations.
• Experience developing computer-based training, ideally using the Articulate Suite.
• Experience conducting training audits or evaluations in a regulated environment.
• Experience mentoring or coaching frontline employees in a training or operational setting.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.