Director Pilot Crew Scheduling

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

The Director, Pilot Crew Scheduling sets the long-term strategy and oversees the financial performance of our pilot crew scheduling team at Alaska Air. As a people leader, this role establishes strategic goals and direction for a team of leaders to ensure they provide superior customer service to pilots and System Operations Control, uphold our commitment to safety, demonstrate good judgment, and perform their jobs as defined by company policy and the crew scheduling manual.

• Guides, directs and partners with the following teams:
  • Crew Planning and Crew Scheduling
  • Flight Operations Budget & Forecast
  • Payroll, Benefits & Leave Administration
  • Emergency Preparedness
  • System Oversight (Jeppesen)
  • Federal Aviation Association (FAA)
  • Air Line Pilots Association (ALPA)
• Manages through duty managers and leadership team, ensuring timely and on-going communications with pilots. Highlights important work-rule changes, new policies, company objectives, and addresses rumors and concerns.
• Achieves department goals by supporting operational objectives and administrative requirements. Places special emphasis on on-time performance, customer service standards, sick leave administration, and safety.
  • Optimizes resources for efficiency while maintaining a safe operation.
  • Champions departmental and company objectives, especially as they relate to changes to processes and policies.
  • Defines opportunities to re-engineer business processes to streamline and simplify.
• Plans, develops, & optimizes the Pilot schedules for the most efficient use of pilot utilization.
  • Ensures pilot schedule meets or exceeds objectives for on-time performance, productivity, and budget.
  • Provides Pilot Crew Scheduling team with clear expectations promoting maximization of resources and a friendly and supportive scheduling experience.
  • Ensures Pilot Crew Scheduling team adheres to FAA scheduling requirements & works within the constraints of the ALPA contract.
  • Updates Flight Operations management on the status of monthly bids, changes to the schedule, staffing, and the operational status.
  • Partners with ALPA union leadership to ensure effective communication, swift problem resolution, and to maintain an excellent working relationship.
  • Fosters a culture of support, trust and accountability.
  • Maintains working knowledge of Flight Operations procedures, FAA, and contractual requirements.
• Ensures full cooperation and alignment of the Flight Operations with Inflight, Airport Services, Base Operations and System Operations Control.
  • Assesses impact of staffing (base allocations), scheduling constraints (optimization software), budget assumptions, productivity objectives (hard time %) and work rules (duty rest, duty day, etc.).
• Develops people through effective performance management and ongoing feedback, and ensures staffing level is adequate.
• Fosters a culture of engagement, holds self and others accountable through trust and authentic relationships.
• Promotes a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular meaningful feedback.
• Identifies and provides career development opportunities through development assignments and formal/informal training.

Required

• 8 years in any of the following relevant experience, operational, management, finance or strategic experience.
• 5 years of leadership experience, with at least 2 of those years direct people leadership.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Must be proactive, self-motivated and work well under pressure; demonstrated ability to anticipate needs of the staff and to maintain an upbeat, positive, and can-do attitude.
• Strong computer and analytical skills.
• Excellent verbal and written communication skills.
• The ability to prioritize and organize multiple tasks, and interface with large numbers of people in a fast-paced environment.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

1. Aviation operations experience.
2. Contract labor experience.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don't typically hire at the top of the range. 

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air with high priority status 
• Select number of confirmed travel credits provided annually 
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.