Manager Inflight Base Operations III

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

The Inflight Base Manager III is responsible for overseeing daily base operations with direct accountability for flight attendant performance and the leadership development of the Inflight supervisory team at Alaska Airlines (AS). This role sets and drives strategic priorities aligned with departmental goals, with a strong emphasis on operational reliability, customer experience, and safety. As a people leader, the Base Manager fosters a culture of accountability, engagement, and continuous improvement, ensuring the base operates efficiently and in full compliance with regulatory and company standards.

• Lead team and establish priorities of Building a positive and trusting relationship with Flight Attendants and AFA (Association of Flight Attendants) Representatives.
• Maintains a highly visible presence at the base by attending to and handling flight attendant concerns.
• Ensures on-going and timely communication with the flight attendant group.
• Administers the labor contract.
• Oversee base operations with a focus on employee relations, safety, and sick leave management. Aligning base objectives with broader departmental goals to enhance performance and compliance.
• Lead Strategic Planning & Resource Allocation: Make informed decisions on base-level strategic initiatives, budget planning, and staffing schedules. Provide input to optimize flight attendant and supervisory workforce deployment.
• Administer labor agreements and maintain expert-level knowledge of FAA regulations and flight attendant procedures to ensure full compliance and operational integrity.
• Champion Performance & Accountability: Provide leadership in disciplinary processes and performance management. Promote a culture of proactive coaching, documentation, and accountability in partnership with the performance supervisor team.
• Develop people through effective performance management and ongoing feedback, Growing and developing the team for capacity and growth, looking at performance across the team, and time management.
• Collaborate Across Functions for Operational Impact: Represent Inflight at daily operational leadership meetings. Partner with cross-functional teams (e.g., Maintenance, Flight Ops, Airport Services) to assess and mitigate impacts of off-schedule operations.
• Participate in hiring and probation reviews, conduct IOE check rides, and serve as a liaison with local station leadership. Represent the company in community and public relations efforts while executing additional leadership duties as assigned.

Required

• 5 years of experience in Inflight Operations, Crew Scheduling or related airline experience.
• 2 years of leadership experience.
• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
• Ability to complete Alaska Airlines’ initial training/IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training.
• Professional, reliable, able to work well under pressure.
• Ability and willingness to work a variable schedule, including being on call for a period of 24 hours.
• Team spirited, congenial, self-reliant, self-motivated and assertive.
• Must have the ability to prioritize and organize in a fast-paced environment, the ability to handle multiple tasks and interface with large number of people is critical.
• Demonstrated ability to anticipate needs of the staff and maintain an upbeat, can-do attitude.
• Demonstrated good judgment, professional appearance, and solid work ethic.
• Excellent communication skills (e.g., verbal, written, and listening).
• Contract labor exposure.
• Proficiency with common computer applications used for this role, with the ability to quickly come up to speed on additional applications.
• Must be able to obtain and keep current a U.S Passport.
• May be required to fly as a crew member as directed.
• High school diploma or equivalent.
• Minimum age of 21.
• Must be authorized to work in the U.S.

Preferred

• 2 years of Flight Attendant or Inflight experience.
• Knowledge of budget preparation, cost control and expense analysis.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.