Regional Compliance Manager

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

The Regional Compliance Manager is a subject matter expert in the Airport Operations & Customer Service (AOCS) compliance program for Alaska Airlines (AS) and/or Hawaiian Airlines (HA). As an individual contributor, this role exercises considerable judgment to make decisions in the development and implementation of action plans based on compliance and safety gaps identified.

• Act as a subject matter expert in the AOCS compliance program.
• With minimal direction from leadership, exercise considerable judgement to identify and make decisions based on compliance and safety gaps in the development and implementation of station action plans.
• Collaborate with and act as resource for station leadership in identifying compliance/safety gaps, supporting a safe and compliant operation.
• Take on complex, ambiguous challenges in preliminary reviews of root cause and corrective action plans for station audit findings and assess accuracy of root cause(s) and robustness of corrective actions.
• Apply deep knowledge in the development of corrective action plans in response to IEP, FAA, TSA findings to ensure corrective action plans are sufficiently robust, well thought out, feasible and completed in the allotted time.
• Partner with Quality Assurance to validate corrective action plans were implemented and are effective.
• Guide investigations of significant Ground Irregularity Reports (GIRs) and other incident reports.
• Manage projects to support successful completion of all required audits that station management is responsible for performing.
• Collaborate with and validate management understanding and accurate execution of audit requirements and procedures.
• Through participation in Divisional Analysis Group (DAG) and Safety Review Board (SRB) meetings, review and analyze all available information to determine potential compliance risks and develop mitigation plans and programs.

The selected candidate will need to be located or relocate to one of the following locations: JFK, EWR, BOS, PHL, IAD, DCA, PIT or ORD.

Salary range for JFK, EWR, BOS, PHL, IAD, DCA, PIT: $97,200 - $145,800

Salaray range for ORD: $88,350 - $132,550

Required

• 4 years station operations experience including airline safety and operating standards, customer service, ground handling, cargo, or security operations.
• A Bachelor of Arts or Science degree, or an additional 2 years of relevant experience in lieu of degree.
• Thorough understanding of airline safety and operating standards, as well as customer service, ground handling, cargo, and security operations.
• Demonstrated ability to quickly scope situations, develop an accurate understanding of risks, and develop plans responsive to those risks.
• Strong interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
• Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly, and candidly.
• Superior problem solving, planning, organizational, and analytical skills.
• Exceptional integrity, with impeccable ethics in safety and compliance.
• Detailed-oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines and work independently with limited guidance in a fast-paced environment where flexibility is key.
• Ability and willingness to travel up to 75% of the time, including extensive international travel.
• Ability and willingness to work non-traditional hours (e.g., evening, weekends, after-hours, holidays, etc.)
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Knowledge of Alaska Airlines System Regulations and Federal Aviation Administrations (FAA) policies and procedures.
• Compliance and/or audit experience.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.