Ramp Service Agent

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take your places.

The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. 

• Load and offload luggage and cargo with the use of conveyor belts or forklifts. 
• Transport luggage and cargo to various airport locations. 
• Maintain ramp and warehouse areas. 
• Marshal and push back aircraft. 

Required 

• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Exceptional interpersonal skills with an ability to get along with others. 
  
• Flexibility to work varied shifts, weekends, holidays. 
  
• Ability to lift up to 75 lbs on a frequent basis. 
  
• Must be able to bend, stoop, squat, reach and grasp. 
  
• Ability to obtain airport security clearance.  
  
• Ability to adapt to performing work according to set procedures. 
  
• Ability to anticipate needs of others in a fast paced environment. 
  
• Ability to work at a constant and quick pace for up to two hours at one time. 
  
• Ability to learn quickly and understand and interpret flight schedules and airline flight destination information. 
  
• Must have good attendance and punctuality record. 
  
• Depending upon your work location, you may be required to obtain USPS Mail Handling Certification. 
  
• Ability to communicate in English. 
  
• High school diploma or equivalent.  
  
• Minimum age of 18. 
• Must be authorized to work in the U.S. 

Preferred 

• Knowledge of operations with industrial equipment and previous experience. 

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. 

Bonus available to external hires only:

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.